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ISO 9001 Quality Management

It is essential in today’s business to ensure that client’s needs are met. With ISO 9001 in place, a quality management system is implemented based on your company’s daily operations. It will boost confidence in your ability to assure quality delivery whether you are providing a product or a service.

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Benefits of ISO 9001

  1. Increase in business productivity and efficiency
  2. Increase in customer satisfaction and confidence level
  3. Improvement in process and service quality
  4. Gain a competitive edge and additional advantage in the industry
  5. Become the Supplier-of-Choice

ISO Audit Support

Upon implementing the ISO 9001 standard, it may take some time for the system to run smoothly as no system is perfect immediately upon implementation. 

Has your organisation been conducting internal audits on your own after ISO implementation? If yes, you may have encountered these issues:

  • Lack of resources to carry out the internal audit
  • Absence of a trained internal auditor who is confident and competent in carrying out the internal audit
  • Uncertain on the effectiveness of the internal audit and whether anything may have been overlooked

If your organisation is ISO certified but require internal audit services, we are here to help.

Benefits of engaging us as a 3rd party for your ISO internal audit

  • Certified auditors

All our auditors are trained, certified and competent in carrying out ISO internal audits. With their experience in both internal and external audits, they are able to do a thorough check and help boost your confidence before any external audit.

  • Wealth of knowledge
Tap on the extensive knowledge of our consultants to evaluate the effectiveness of current procedures and propose recommendations for changes (as needed) for improvement.
  • Independent audit
As our consultants are experienced in various industries, the independent audit results will reflect a more accurate picture of company issues and ensure that certain processes comply with the regulations in place.
  • Communication 
Third-party conflict resolution to improve communication and relationships between the parties and departments involved.
  • Effectiveness
Reduce time spent for operations and dispute resolution.
  • Resource Optimisation

Day-to-day operations will continue smoothly as you will not need to tap on existing resources to perform the internal audit.

“Give the man a fishing rod, not a fish.”

We believe in guiding our clients to achieve competency in the organisation. Our proven internal audit methodology enables personnel to take part in the audit which is based on the actual external audit scenario. This empowerment enables maximum learning for participants while delivering an increased understanding of the requirements. It is also a good opportunity to train new personnel who are unfamiliar with the system.

Many companies have put us on retainers for their ISO internal audits.

Speak to us to learn why.

What our clients have to say about us?

PHOEBE TEH
Legal Manager, Nera Telecommunications Ltd

“Your consultant, Yi Vean, was brought in to help with our ISO 9001 internal audit at a short notice, but being the dedicated professional she is, she quickly recognised the issues for improvement and provided timely and useful assistance to complete the internal audit. Without her guidance, I would not be able to complete the audit exercise on time.

She is a pleasant and friendly personnel, and I look forward to work with her again.”

EE TIANG HWEE
Honorary Deputy Executive Director, Golden Pagoda Buddhist Temple

“We would like to take this opportunity to express our appreciation to your consultant for the excellent effort in assisting us to obtain our ISO 9001 standard certification.

We are very pleased and impressed with your consultant’s dedication and professionalism. She is extremely well organised and has provided professional support throughout the whole process.

Thank you once gain and looking forward to work with your firm in the near future.”

APPLE CIA
Zap Foundation Pte Ltd

“We would like to thank you and the team for providing exceptional service to Zap Foundation since May 2017. Your personal commitment and time provided to customise our transition & implement the ISO system exceeded our expectations.

We chose to work with Advanced Consultancy due to your in-depth product knowledge, dedication to our needs and requirements, as well as your ability to ensure that we have achieved the ISO standard.

We are glad that we had done our internal audit with your consultants. Your team was always there for us and even helped us for the questions and non-conformance during our external audit conducted by an auditing firm. With the assistance, we completed our OHSAS Migration to ISO 45001:2018 successfully.”

TAN CHEE KEONG
Director, Multimax Engineering Pte Ltd

“We would like to thank you for your excellent efforts and commitment in assisting us to obtain ISO 9001, ISO 14001 and OHSAS 18001 Standards. We are impressed with your dedication and professional presentation to our team that helped us understand the standards in an easier way. Your hard work and knowledge of the standards and regulations had been successful in helping us.

We wouldn’t think of experiencing an ISO audit without your assistance. We would highly recommend you to any company, especially to those in construction and engineering fields, based on your competence and professionalism.

We would like to express our appreciation along with the entire Multimax staff, for your assistance and guidance. Thank you once again and looking forward to work with you in future projects.”

MICHELLE CHEN
Group IT Manager, Far East Group Limited

“We are very pleased with the quality of consultancy service you provided. We sincerely appreciate your responsiveness and your professional experience to deliver ISO 9001 & OHSAS certificate.

The project was well planned and executed. You walked us through each step of the ISO certification process, from developing the quality manual to process documentation and conducting the management review and internal audit. You provided as much support as we require, simplifying the entire process and ensuring it is straightforward and less stressful for us. With your guidance, we managed to implement dual management system ISO 9001:2015 & OHSAS 18001:2007 successfully.

We’d like to recommend your company to others because of our satisfaction with your excellent service. We look forward to working with your team again in the future. Thanks for your patience & support!”

YAP SHENG YOUNG
Director (Satellite Operations), SIngtel

“We would like to extend our appreciation towards your invaluable consultancy services provided in the recent ISO 9001:2015 internal audit in preparation of the upcoming surveillance audit.

Sat Ops (Singtel) has successfully transitioned to the new standards from ISO 9001:2008 to 2015 standards with strong support from you and your team members. We were able to implement new procedures and further improve the current work processes seamlessly as planned.

Our sincere thanks to your team for the professionalism and guidance during this transition.”

ZAHARAH ARIFF
Manager, Casa Raudha Women Home

“We would like to express our gratitude to the quality and timeliness of work that you have done for us since we engaged your service.

You have conducted the trainings and internal audit with professionalism in guiding us through the process. It’s evidence of you having full grip of the ISO system. At the same time, you showed genuine care to the staff, giving us motivation that we can achieve the Certification.

For the above reasons, we find partnering with you to be easy and a pleasant experience especially since it was our first year embarking on ISO Certification.”

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