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Quality Assurance/Quality Control (QA/QC)

It maybe too costly for a start up food establishment to employ a full time QA/QC. We provide outsourcing of qualified QA/QC personnel to help set up the system for your company and maintain your system until you have your own in house personnel to take over.

The deliverables will also includes the following:

1.1.2Drains, roads etc properly maintained. No storage of unused items.
1.2Design, construction & maintenance
1.2.1Walls, ceiling and doors are constructed of materials that are durable, impervious, smooth and clean.
1.2.2Floors should be smooth, impervious, clean & free from litter.
1.2.3No damage at joint between wall & floor.
1.2.4No stagnation of water on floor.
1.2.5Overhead structures & fittings are designed to prevent dirt accumulation and clean.
1.2.6All doors/windows at open product areas are closed during production.
1.2.7Activities are conducted in properly demarcated areas which are adequately separated by partitions or other effective physical means, inclusive of separation between wet/dry areas.
1.2.8Buildings and facilities are designed to facilitate hygiene operations by means of a regulated process flow from the arrival of the raw materials to the storage of finished products with no criss crossing of process lines.
1.3.1Lighting is adequate.
1.3.2Lighting fixtures (inclusive used in electric fly-killing devices) located in areas where there are open products are protected & in good working condition.
1.4.1Adequate ventilation to prevent unacceptable accumulations of steam, condensation, dust, odours or heat. Air flow from clean to dirty area.
1.4.2All ventilation equipment and fixtures are clean & in good working condition.
1.5Waste disposal
1.5.1Effluent or sewerage lines do not pass directly over or through production areas.
1.5.2Adequate and appropriate refuse containers are provided. All waste is removed at regular frequency to minimise contamination.
1.5.3Containers used for waste are clearly identified, covered, leak-proof and if feasible, internally lined with a plastic bag.
2.1Storage Facilities & Practices
2.1.1Adequate, well designed storage rooms/areas with appropriate storage facilities (racks and containers etc) are available and which are impervious to moisture, clean, free from pest infestation & overstock.
2.1.2All chilled/frozen ingredients, intermediate and finished products are stored and maintained at appropriate temperatures with records of the cold storage rooms being made available.
2.1.3All food items are covered.
2.1.4Appropriate segregation of finished products/cooked/ready-to-be-consumed products from raw ingredients/semi-processed food. Separate storage for packaging materials as well.
2.1.5Food items are stored off the floor & away from walls.
2.1.6Proper stock rotation (First In First Out) is practised.
2.1.7All non-conforming products are clearly identified and isolated in designated areas or containers for appropriate disposition.
2.1.8Chemicals, detergents and other cleaning materials are stored in designated areas away from food items.
3.1Design, Installation & Maintenance
3.1.1All food processing equipment are resistant to corrosion and impervious to moisture, clean and are in proper working condition.
3.1.2All food processing equipment are easily accessible for cleaning, sanitising, maintenance and inspection.
3.1.3Food contact surfaces of food processing equipment are clean, smooth and free from rust or other possible contaminants.
3.1.4Only food grade lubricant is to be used on direct food contact surfaces.
3.2Washing & Sanitising Facilities
3.2.1Washing and sanitising facilities are adequately separated from food storage, processing and packaging areas to prevent contamination.
3.2.2Washing and sanitising facilities are constructed of corrosion resistant materials capable of being easily cleaned; provided with potable water at appropriate temperature for cleaning.
3.2.3Washing and sanitising facilities are clean, well maintained and are in good working order.
4Pest Control
4.1No sign of pest infestation.
4.2Carried out by external pest controller/trained staff.
4.3 Toxic rodent are not used in production area
4.4No insect-expelled type of fly-killing device is used at open product areas.
5.1Facilities for Food Production Personnel
5.1.1Appropriate changing rooms/lockers are provided which are clean & properly maintained.
5.1.2Outdoor clothing & other personal items must be stored separately from work-wear within changing facilities. Facilities shall be available to separate clean & dirty work-wear as well.
5.1.3Toilets shall be adequately segregated & shall not open directly into production / storage area.
5.1.4Toilets shall be provided with hand-washing facilities comprising of hands-free operated taps, liquid soap & appropriate hand drying facilities.
5.1.5Toilets are clean and kept close; Toilet facilities are in working order.
5.1.6Provision of hand washing facilities equipped with hands-free operated taps, liquid soap and appropriate hand drying facilities at access to and to other appropriate points within production areas.
5.2 Food Handling & Personal Hygiene Practices
5.2.1Food handling personnel are provided with clean protective clothing, hair covering, footwear, gloves, facial mask, etc., which are appropriate to the operation that they are engaged in.
5.2.2Watches & jewellery shall not be worn, with the exception of a plain wedding ring.
5.2.3Washing of hands should be performed prior to entry to production areas.
5.2.4Control in the movement of personnel and visitors within food processing areas to prevent any possible contamination.
5.2.5No personal food, drink & belongings are kept in production areas.
5.2.6No food preparation activities on floor.

All food items & utensils are placed appropriately off the floor.

5.2.7No eating, smoking, spitting or any unhygienic practices in food processing area.
6.1Final products are appropriately batched or date marked.
6.2Effective traceability system & recall capability.
7.1.1Food vehicles are internally lined with appropriate material and provided with suitable facilities.
7.1.2Chilled/frozen raw materials are transported at correct temperatures with transportation temperature being monitored & recorded.
7.1.3Vehicles are covered, clean, free from pest infestation and other contamination.
7.1.4An effective loading/unloading system should be provided. Loading/unloading areas are adequately separated from food processing areas and activities.
7.1.5Separate food vehicles are used for raw and finished products.
8.1Appropriate sampling & testing plan.
8.2Test results are recorded & reviewed. Appropriate actions taken for unsatisfactory results.
8.3Validated/official testing method.
9.1Foreign body control/monitoring system in place (e.g. metal detector, magnet, sieve & etc.) & in good working condition.
10.1Rework procedure in place.
11.1Allergenic material handling system in place.
12.1Implementation of quality control measures or food safety programs. (Good – HACCP or equivalent, Fair – Other QC measures, Poor – No QC programs)
13.1Hygiene Officer
13.1.1Performance of qualified Food Hygiene Officer in carrying out his assigned duties.
13.2Training Program
13.2.1Continual food hygiene training for food production personnel.
13.3Trained Personnel
13.3.1Percentage of production, QA/QC managers/supervisors underwent appropriate food hygiene training. (supported by records) (Good – 90% and above, Fair – at least 50%, Poor – below 50%).
13.3.2Percentage of food production operators underwent appropriate food hygiene training. (supported by records) (Good – 50% and above, Fair – below 50%, Poor – Nil)
14.1Inspection records on cleanliness/sanitation of premises/facilities and personal hygiene.
14.2All product, process control & CCP monitoring records. Records need to be kept at least till end of product’s shelf-life.
14.3Raw ingredients information: Certificate of Analysis of Vendor, testing records & etc.
14.4Waste disposal procedure & records.
14.5Medical records of all food production personnel.
14.6All customer complaints shall be recorded, investigated & the results of the investigation & root cause shall be recorded.
14.7Cleaning schedule and records.
14.8Pest control is documented & records are maintained.
14.9Equipment maintenance and servicing schedules.
14.10Food vehicles cleaning and maintenance records.
14.11Calibration records for measuring equipments e.g. used to monitor CCP, lab testing & etc.
14.12Foreign body control monitoring records.
15.1.1Written warnings & summary action.

(Good – Nil, Fair – 1WW, Poor – More than 1 WW or SA)

15.2Food & Personal Hygiene Practices
15.2.1Written warnings & summary action.

(Good – Nil, Fair – 1WW, Poor – More than 1 WW or SA)

15.3.1Written warnings & summary action.

(Good – Nil, Fair – 1WW, Poor – More than 1 WW or SA)

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